There have been some major updates to repwarn in the past 30 days.

We have improved the search results (live release on the 14th of October)

What used to be:
A key word placed in the system.

Bad Service Joe's Diner

Was handled on different systems in different ways.

On some web pages (for example) the exact phrase 'Bad Service Joe's Diner'
would have to be written to trigger (how it SHOULD be)

But - on other sites we were finding a paragraph listed as

"I had such a bad day, I went to Joe's house and then to his local Diner, because I like the service."

Would also trigger the alert
Which is NOT how it is supposed to be.

(these phrases are examples)

As of this update, all new searches are now using the EXACT match search terms.

We are also releasing the Ancillary terms (within 72 hours of this post)

That allow you to put in simply "Joe's Diner"

And list out any and all additional words

Joe's Diner - will trigger the alerts

And the Ancillary terms will affect the 'Sentiment' of the post.

Sentiment is a big release for Repwarn, and will be out shortly.

You can see the design of how it will look on release.

 

Additional changes include GeoGraphical targetting

and the 'No Mention' Domain only alert.
this is HUGELY powerful, and there will be a separate post and training on this feature itself.

Basically... What if you had a restaurant or business listing on a site, like Yelp, Tripadvisor or Google Plus.
Someone somes to your page and leaves a comment - but never mentions your business name itself

"I ate here and it was awful"

There is no way Repwarn would pick up on that - and you certainly wouldn't want to have an alert with the word Awful, as every time, in every page for ever, would trigger and it would be system overload.

So - the no mention, URL monitor allows you to setup specific domain pages, and then ANY change to it - will trigger an alert.

Each page 'style' has to be optimized to look for changes, so we are adding the most popular ones first - and as always, let us know of any sites as a whole you need us to prioritise.

NEW DESIGN

the new design will be live within the coming weeks

and will update the whole feel of the system.

Example below.

 

There's loads more happening with your Repwarn system.

Keep your eyes peeled for more updates.

About walterbayliss

15 Responses to “New Updates to Search – Oct 2015”

  1. Russ

    Looks great, thanks for your work to make RepWarn better.
    Have you added the multi-license feature for a business that has many locations?

    Russ Critendon

    Reply
  2. Urs

    Hey Walt

    Great news! I like the fact that we can now search “exact phrase”. The ancillary keywords will help a lot with standardising search set-ups (eliminate the need to constantly re-invent the wheel for each alert we define) – and the sentiment concept looks like a huge market leading feature.

    Regarding the ancillary terms, I assume we’ll be able to assign sentiment to these terms ourselves? (I wouldn’t presume your people to do that for each language and each situation yourselves)

    Reply
  3. Martyn Brown

    I was getting some amazing results before the update but, of course, you had to take time to sort through it. However, this important update looks like it will give relevant and appropriate results making it more of an ‘intelligent’ software which is a good selling point.

    Informing the potential client that the more they use the tool, the more accurate the results is a good thing as they can then see what they’re paying for each month and, as the results improve, so their feelings towards staying with me for the long term increase. Excellent update, thanks, Walt.

    Reply
  4. Jesse Carter

    Great job Walt:
    I have a suggestion.

    I bought RepWarn from you as a reseller’s continuity service for my local business customers.

    By sending us your updates, you are really smart about engaging with us more and making us even more comfortable about staying with RepWarn for the long haul.

    In the future, can you do these very helpful videos in a generic sense so that we can pass them along to our local business client who we know of?

    Meaning, no mention of “your customers” or “your clients”, etc. Just a good update of the product showing all of the many advances being done.

    We can then post these in our blog or send the link out in an email to keep any customers we have as excited as we resellers are about RepWarn.

    Thanks,
    Jesse Carter

    Reply
  5. Judy Fitzepatrick

    I am loving the evolution of RepWarn! Making the searches more relevant makes it more meaningful to the user and more actionable!

    Reply
  6. Eric Lacz

    Thanks for all of the updates Walt.
    It looks like RepWarn will be a force in the industry very quickly..

    Reply
  7. James Yarbrough

    Just wanted to say I am looking forward to building my business with Repwarn, and I am psyched about the changes coming down.

    Thanks Walt

    Reply
  8. Jay

    Feature request: persistent logins, especially on the mobile app.

    Users get “session expired error” which I believe is a feature not a bug, but the ability to save credentials for a persistent login is becoming important from a usability standpoint. We don’t need to irritate users! Thx

    Reply

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